Category: Creativity

CreativePool selects Liberty Mutual ‘Surety You’ branding as one of its top featured pieces of work.

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Philadelphia/Belfast: We’re thrilled to be back in the spotlight this week with the Liberty Mutual Surety team in Philadelphia as Creativepool selects ‘Surety You‘ as one of its top featured projects.

Mission Accomplished!

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ABOUT: AS A MULTI-AWARD WINNING INTERNATIONAL ADVERTISING AND BRAND DESIGN CONSULTANCY, THE MISSION CONTROL COMMUNICATIONS AND DEDICATED SCIENCE AND HEALTHCARE STUDIO, THE MISSION DISCOVERY, WORKS WITH CLIENTS AND THEIR IN-HOUSE MARKETING TEAMS TO CREATE INTELLIGENT AND AGILE SOLUTIONS THAT EFFECTIVELY ENGAGE AUDIENCES IN TODAY’S DISRUPTIVE AND HIGHLY COMPETITIVE GLOBAL MARKETPLACE, ENABLING BRANDS TO THRIVE. WE WORK WITH BRANDS SPANNING SOME OF THE MOST TIGHTLY REGULATED SECTORS OF ADVERTISING AND MARKETING IN THE WORLD, WITH FORTUNE 500 COMPANIES RANGING FROM – LIBERTY MUTUAL SURETY TO PHARMACEUTICAL, BIOTECH AND LIFE SCIENCE GIANTS. OUR WORK IS ROOTED IN SOUND INTELLIGENCE SUPPORTED BY A STRUCTURED SERVICES ARCHITECTURE THAT COMPLIMENTS CLIENT NEEDS ACROSS STRATEGY AND POSITIONING, ADVERTISING AND DESIGN, BRAND ORIGINATION AND EVOLUTION, PROJECT AND CAMPAIGN PLANNING, ENGAGEMENT AND ACTIVATION, AND INTERNAL AND EXTERNAL CULTURAL ALIGNMENT. FOR MORE INFORMATION, PLEASE VISIT THEMISSIONCONTROL.COM AND FOLLOW THE MISSION CONTROL ON LINKEDIN, FACEBOOK AND TWITTER.
© THE MISSION CONTROL COMMUNICATIONS LTD., 2017.
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Brands need to inject emotion into their digital equation

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Back when I first started to work in the advertising industry, we understood the power emotions played in creating campaigns that would become part of popular culture and actually motivate people into action; be that to buy something, support something or alter social or professional behaviour. We did it by tapping into their emotional response mechanisms.

It was a time when psychology and sociology influenced ideas and brands were creating effective and iconic campaigns that frequently bridged the gap between art and sales in such a way that they took on a cultural relevancy that brands today, simply aren’t achieving.

People looked forward to the release of a new advertising campaign and friends would talk about their favourite ads in general conversation. Slogans became part of our everyday lexicon and brands actually achieved a love status. As much as digital has a place in youth culture, I’ve never once came home to find one of the children having printed out their favourite banner ad and stuck it on their wall.

However – the emotional purge perpetrated during the digital revolution saw many advertisers sacrifice this human connection between brand and consumer with the result that the media channels themselves have grown to become more important than the brands that are paying to advertise on them. People have stopped crafting brand stories and simply started to churn out emotionless content to fix little boxes on a little grid with little hope of any real engagement.

With many of the world’s most popular social media and search engines now being called out over manipulating their results, the question that many digital advertisers are having to ask is – just how effective is digital and have they been getting the results they were told they were?

For what it’s worth, my view is that digital can be genuinely effective, but brands need to be creating campaigns that people want to be exposed to in the first place and not just force fed. You can’t just bombard people in the hope of wearing them down. We need to create emotional connections with people again – be that making them happy, angry, sad or hopeful about a situation, product or service. When people feel, they act. Apathy is not an option. View digital as one of the many tools at your disposal and not the only one.

As mentioned earlier this week in one of our other posts, two of the most noteworthy campaigns of the past year were rooted in tangible experience that people could see and touch. They elicited real human emotions.

So whilst it might pain some of the digital evangelists out there to admit, we did know a thing or two about brand engagement pre www.

Mission Accomplished!

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ABOUT: AS A MULTI-AWARD WINNING INTERNATIONAL ADVERTISING AND BRAND DESIGN CONSULTANCY, THE MISSION CONTROL COMMUNICATIONS AND DEDICATED SCIENCE AND HEALTHCARE STUDIO, THE MISSION DISCOVERY, WORKS WITH CLIENTS AND THEIR IN-HOUSE MARKETING TEAMS TO CREATE INTELLIGENT AND AGILE SOLUTIONS THAT EFFECTIVELY ENGAGE AUDIENCES IN TODAY’S DISRUPTIVE AND HIGHLY COMPETITIVE GLOBAL MARKETPLACE, ENABLING BRANDS TO THRIVE. WE WORK WITH BRANDS SPANNING SOME OF THE MOST TIGHTLY REGULATED SECTORS OF ADVERTISING AND MARKETING IN THE WORLD, WITH FORTUNE 500 COMPANIES RANGING FROM – LIBERTY MUTUAL SURETY TO PHARMACEUTICAL, BIOTECH AND LIFE SCIENCE GIANTS. OUR WORK IS ROOTED IN SOUND INTELLIGENCE SUPPORTED BY A STRUCTURED SERVICES ARCHITECTURE THAT COMPLIMENTS CLIENT NEEDS ACROSS STRATEGY AND POSITIONING, ADVERTISING AND DESIGN, BRAND ORIGINATION AND EVOLUTION, PROJECT AND CAMPAIGN PLANNING, ENGAGEMENT AND ACTIVATION, AND INTERNAL AND EXTERNAL CULTURAL ALIGNMENT. FOR MORE INFORMATION, PLEASE VISIT THEMISSIONCONTROL.COM AND FOLLOW THE MISSION CONTROL ON LINKEDIN, FACEBOOK AND TWITTER.
© THE MISSION CONTROL COMMUNICATIONS LTD., 2017.

Illustrating our global branding capabilities.

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One of the amazing images created by the team for a new project that we’re working on. Stay tuned to discover the strategic thinking behind the project.

Mission Accomplished!

com_bottomABOUT: AS A MULTI-AWARD WINNING INTERNATIONAL ADVERTISING AND BRAND DESIGN CONSULTANCY, THE MISSION CONTROL COMMUNICATIONS AND DEDICATED SCIENCE AND HEALTHCARE STUDIO, THE MISSION DISCOVERY, WORKS WITH CLIENTS AND THEIR IN-HOUSE MARKETING TEAMS TO CREATE INTELLIGENT AND AGILE SOLUTIONS THAT EFFECTIVELY ENGAGE AUDIENCES IN TODAY’S DISRUPTIVE AND HIGHLY COMPETITIVE GLOBAL MARKETPLACE, ENABLING BRANDS TO THRIVE. WE WORK WITH BRANDS SPANNING SOME OF THE MOST TIGHTLY REGULATED SECTORS OF ADVERTISING AND MARKETING IN THE WORLD, WITH FORTUNE 500 COMPANIES RANGING FROM – LIBERTY MUTUAL SURETY TO PHARMACEUTICAL, BIOTECH AND LIFE SCIENCE GIANTS. OUR WORK IS ROOTED IN SOUND INTELLIGENCE SUPPORTED BY A STRUCTURED SERVICES ARCHITECTURE THAT COMPLIMENTS CLIENT NEEDS ACROSS STRATEGY AND POSITIONING, ADVERTISING AND DESIGN, BRAND ORIGINATION AND EVOLUTION, PROJECT AND CAMPAIGN PLANNING, ENGAGEMENT AND ACTIVATION, AND INTERNAL AND EXTERNAL CULTURAL ALIGNMENT. FOR MORE INFORMATION, PLEASE VISIT THEMISSIONCONTROL.COM AND FOLLOW THE MISSION CONTROL ON LINKEDIN, FACEBOOK AND TWITTER.
© THE MISSION CONTROL COMMUNICATIONS LTD., 2017.

Creative Commandments worth listening to and learning from.

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One thing I discovered a very long time ago was that it pays to use your ears a lot more than your mouth in this business. You can learn so much if you are simply prepared to shut up and listen to people with real experience and then intelligently, adapt and apply those insights and that knowledge, with relevance to your own business.

With that said, it’s time for me to shut up and ask you to listen to some snippets from the Cannes Creative Commandments series. This is an ongoing series of posts from Cannes that I share with my own team at The Mission Control Communications, and I hope you find them as useful and inspirational as we do.

These short snippers include thoughts from: John Hegarty, David Droga and Anna Qvenners.

Mission Accomplished!

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ABOUT: AS A MULTI-AWARD WINNING INTERNATIONAL ADVERTISING AND BRAND DESIGN CONSULTANCY, THE MISSION CONTROL COMMUNICATIONS AND DEDICATED SCIENCE AND HEALTHCARE STUDIO, THE MISSION DISCOVERY, WORKS WITH CLIENTS AND THEIR IN-HOUSE MARKETING TEAMS TO CREATE INTELLIGENT AND AGILE SOLUTIONS THAT EFFECTIVELY ENGAGE AUDIENCES IN TODAY’S DISRUPTIVE AND HIGHLY COMPETITIVE GLOBAL MARKETPLACE, ENABLING BRANDS TO THRIVE. WE WORK WITH BRANDS SPANNING SOME OF THE MOST TIGHTLY REGULATED SECTORS OF ADVERTISING AND MARKETING IN THE WORLD, WITH FORTUNE 500 COMPANIES RANGING FROM – LIBERTY MUTUAL SURETY TO PHARMACEUTICAL, BIOTECH AND LIFE SCIENCE GIANTS. OUR WORK IS ROOTED IN SOUND INTELLIGENCE SUPPORTED BY A STRUCTURED SERVICES ARCHITECTURE THAT COMPLIMENTS CLIENT NEEDS ACROSS STRATEGY AND POSITIONING, ADVERTISING AND DESIGN, BRAND ORIGINATION AND EVOLUTION, PROJECT AND CAMPAIGN PLANNING, ENGAGEMENT AND ACTIVATION, AND INTERNAL AND EXTERNAL CULTURAL ALIGNMENT. FOR MORE INFORMATION, PLEASE VISIT THEMISSIONCONTROL.COM AND FOLLOW THE MISSION CONTROL ON LINKEDIN, FACEBOOK AND TWITTER.
© THE MISSION CONTROL COMMUNICATIONS LTD., 2017.

What’s on the cards for clients this festive season and why?

img_20161215_122350This Christmas we have had our cards created by the very talented Jemma Millen who worked with us earlier in the year to create what was to become a multi-award-winning, international advertising campaign that targeted companies, universities, private and state funded research institutions working to help the up to 1 billion people worldwide who suffer from neurological disorders ranging from Alzheimer’s and Parkinson disease, to strokes and multiple sclerosis.

The tactile and very human story behind the campaign was developed to bridge the gap between our US client’s sales team and the knowledge bank of services held within their company and the ever marketing skeptical, scientific community.

The effectiveness and relevancy of the campaign provided our client with an emotive, relevant and tactile solution that opened the door to a sales channel with an estimated value of £26 billion pounds in the UK alone for research into Alzheimer’s and a further £10 billion for Parkinson’s.

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These figures increase significantly in the United States with Parkinson’s research is valued at $28 billion and Alzheimer’s care conservatively valued at £200 billion.

However – the real effectiveness in the campaign was the potential to transform the traditional B2B communications model into something much more personal – a campaign that encapsulated the need for research and the hope that a cure will soon be found.

So to cut a very long story short, that is why there are brains and hearts on our Christmas cards this year.

If you work in the science, healthcare or in-house marketing field and would like one of these beautiful cards, please send us your details.

Mission Accomplished!

ABOUT: AS A MULTI-AWARD WINNING INTERNATIONAL ADVERTISING AND BRAND DESIGN CONSULTANCY, THE MISSION CONTROL COMMUNICATIONS AND DEDICATED SCIENCE AND HEALTHCARE STUDIO, THE MISSION DISCOVERY, WORKS WITH CLIENTS AND THEIR IN-HOUSE MARKETING TEAMS TO CREATE INTELLIGENT AND AGILE SOLUTIONS THAT EFFECTIVELY ENGAGE AUDIENCES IN TODAY’S DISRUPTIVE AND HIGHLY COMPETITIVE GLOBAL MARKETPLACE, ENABLING BRANDS TO THRIVE. WE WORK WITH BRANDS SPANNING SOME OF THE MOST TIGHTLY REGULATED SECTORS OF ADVERTISING AND MARKETING IN THE WORLD, WITH FORTUNE 500 COMPANIES RANGING FROM – LIBERTY MUTUAL SURETY TO PHARMACEUTICAL, BIOTECH AND LIFE SCIENCE GIANTS. OUR WORK IS ROOTED IN SOUND INTELLIGENCE SUPPORTED BY A STRUCTURED SERVICES ARCHITECTURE THAT COMPLIMENTS CLIENT NEEDS ACROSS STRATEGY AND POSITIONING, ADVERTISING AND DESIGN, BRAND ORIGINATION AND EVOLUTION, PROJECT AND CAMPAIGN PLANNING, ENGAGEMENT AND ACTIVATION, AND INTERNAL AND EXTERNAL CULTURAL ALIGNMENT. FOR MORE INFORMATION, PLEASE VISIT THEMISSIONCONTROL.COM AND FOLLOW THE MISSION CONTROL ON LINKEDIN, FACEBOOK AND TWITTER.
© THE MISSION CONTROL COMMUNICATIONS LTD., 2016.

Multi-award winning art director calls time after 7 years to join The Mission Control Communications.

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It was confirmed today that Jim Magee, former art director at Navigator Blue, has joined The Mission Control Communications as Executive Creative Art Director, following the completion of a number of award winning projects with the Irish Football Association (IFA).

Best known for his work across media – TV, Print, Digital and Web, Jim has successfully completed projects for brands including An Post, Punjana, Heineken and most recently, the IFA’s Northern Ireland Euro 2016 Dare to Dream campaign and Team Launch Event – both picking up Gold Awards at this year’s CIPR NI Awards, and winning UEFA’s Best Fan Engagement Campaign in Europe.

The decision to hire Jim was easy,’ said managing director Patricia Killoran. ‘We’ve been a massive fan of his work for a long time and when the opportunity came up to chat with him, we took it. We set up a chemistry workshop with the rest of the team to make sure there was a mutual dynamic and that was that. The rest, as they say, is history.

The appointment comes following an extensive and rigorous search process that looked at candidates from three countries. Indeed – the nature and scope of The Mission Control’s client base required a very specific skill base and unique mindset – someone capable of conceptualising and implementing individual projects and complete campaigns with regional relevancy on a global basis for brands operating in multi-billion-dollar sectors.

We see Jim bringing a fresh dynamic to the agency,’ said Patricia. ‘We have a team very used to success and it was important that we found a person that could enhance that expectation and work with our client partners to deliver campaign outcomes that really do change lives. Our clients span a diverse range of sectors, but collectively, they all share a common requirement – validated project outcomes that reflect their position as market leaders.

Mission Accomplished!

ABOUT: As a multi-award winning international advertising and brand design consultancy, The Mission Control Communications works with clients and their in-house marketing teams to create intelligent and agile solutions that effectively engage audiences in today’s disruptive and highly competitive global marketplace, enabling brands to thrive. We work with brands spanning some of the most tightly regulated sectors of advertising and marketing in the world, with Fortune 500 companies ranging from – Liberty Mutual Surety to pharmaceutical, biotech and life science giants. Our work is rooted in sound intelligence supported by a structured services architecture that compliments client needs across strategy and positioning, advertising and design, brand origination and evolution, project and campaign planning, engagement and activation, and internal and external cultural alignment. For more information, please visit TheMissionControl.com and follow The Mission Control on LinkedIn, Facebook and Twitter.
© The Mission Control Communications Ltd., 2016

Our Mission: to get inside the heads of doctors, surgeons and researchers

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Every so often we like to share a piece of work that we are particularly proud of. In this instance; that piece is a direct mail campaign created to plug directly into a fully integrated marketing strategy targeting doctors, surgeons and researchers working to understand, treat and cure degenerative neurological conditions including Alzheimer’s and Parkinson’s.

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The campaign was aimed to break through the clutter of press and digital banner ads that the audience is traditionally used to being bombarded with and for the most part, block out – especially since the rise in popularity of ad blockers.

The thinking was to create a talking point that would find a permanent place with in the recipient’s office and mind space – not just a temporary impression on their desktop before being deleted.

“We can’t ignore the impact of degenerative neurological conditions so let’s create a campaign that people can’t ignore.”

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This tactile approach was created to make people stop and think. It was to promote a human engagement with the objective of solving a human problem that shatters tens-of-thousands of lives every year.

It is also an opportunity to get inside our heads and see how we approach some of the most complex and sensitive subject matters.

We’ll have more on this project and more on our new site – coming soon!

Mission Accomplished!

 

 

 

 

 

D&AD Expertise at The Mission Control Communications

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Sitting in my kitchen at home one night, I remember talking with my wife about the sort of agency we wanted to create. We were both adamant that we didn’t want to replicate the traditional Northern Ireland model. We wanted to create an agency that was actively out there attracting work internationally and competing against the legends of our industry.

When we did launch, we quickly found that our biggest challenge wasn’t winning the international work – that was relatively easy. Our biggest challenge was building a team that was capable of working at the level international brands expect and not folding in the face of the challenges that come our way daily. We also had to make sure that our people wouldn’t feel intimidated when going head to head with the big agencies.

It took time and more than a few sleepless nights – but we eventually got the skill sets in place and our team has continued to grow along with our client base and awards cabinet.

Today we remain committed to ensuring that our people have the best training in the world and that is why throughout September and October, we’re sending them on multiple D&AD training courses and workshops in London

Making sure that our people have access to the sort of quality training D&AD courses offer is core to our future success and guarantees that our clients can be confident in the level of service they receive from us.

Courses our team will be taking include: The Art of Art Direction and Ideas, Ideas, Ideas.

Mission Accomplished!

Great things happen at the table

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We love our old lab table. It’s become part of who we are and what we stand for since moving into our new office – one year ago today.

After rescuing it from the back of a warehouse, we’ve had politicians and company presidents, CEOs and managing directors, brand directors, marketing associates, friends and family, around it, on it and even under it.

At the table, we’re all equals. What’s said at the table stays at the table. It’s an open forum that invites debate and questions thinking. It’s been the Launchpad for global brands and international campaigns. We’ve laughed and cried around it. We’ve planned, created and celebrated around it. We’ve redefined markets and initiated global trends around it. We’ve bucked convention and set a path that many now follow. We’ve shaped government and bridged seemingly impossible challenges. Now however, it’s the centrepiece for a little self-indulgence and some fun.

Our aim is not to offend anyone with our nod to Da Vinci’s Last Supper, but instead translate one of the most significant and debated pieces of art into a reflection and interpretation of our own story – and have some fun in the process.

We often say that we don’t create pretty picture campaigns. Well – this is no exception. Each and every element within the shot is part of our own brand story and has a direct significance to the team and all those of our ilk!

Symbolism Guide:

  • SkullOur very own Yorick symbolises the power of the spoken word and also the relevance of our work for the betterment of human life. It also happens to be just one of the many skulls we have dotted about the office, a tribute perhaps to the fact that we’re frequently headhunted for our services by companies from all over the world.
  • GlobeWell we do get about.
  • HelmetsSo much of the language used in our industry is drawn from the military lexicon, campaigns, strategizing, missions and freelancers. So we thought to show our own generals taking to the field to plan their next campaign. That and we have a massive collection of prop helmets that we’re not allowed to take home.
  • MacThe Holy Grail of tools for designers, but if you note, it rests on a book about strategy. You see, everything we do is rooted in strategy and without the strategic input of the human behind the screen – the Mac is nothing but a blunt tool.
  • AwardsProof that despite our quirky ways we consistently get results internationally for our clients. The awards are all for effectiveness – not just pretty pictures but they don’t dominate who we are and are just one of the many positive outcomes from creating effective work in partnership with motivated clients.
  • BB8Star Wars is a topic that is often debated among the team and though we come from all walks of life, it shows how a great story can unite people and we believe in creating and telling great stories for our brand partners.
  • Robby Robot‘Danger Will Robinson Danger.’ Working on the sort of projects that we do, we often get to see what was once considered science fiction become science fact.
  • Phone & iPadWorking internationally, the phone is a vital tool within the office and for some of the team, a permanent fixture to their ear. We like to talk with people – not just email. Although face-to-face is even better.
  • CamerasVintage tools of our trade, a reminder that whilst technology will continue to adapt and evolve, the skill needed to create a beautiful image resides in the experience and eye of the photographer.
  • Empty ChairThe Judas chair. A poignant reminder that you should always be ready to walk away from the people and things that hold you back.
  • Da Vinci’s Last SuperOr as we’re calling this shoot, The Last Cliché as the work we do in the real world can never be clichéd. Therefore we’re keeping this cliché where it belongs, as a bit of fun around the table in the studio that brings us all together and let’s some of the newer members of the team experiment with the many tools of our trade.

For those of you with a keen eye, you might spot a little character under the table busy with her very own creative endeavour. Well that’s our junior, junior creative – who frequently comes into the office to work, play and make snow and who constantly reminds us what a wonderful thing an imagination is.

Finally – a massive thank you to everyone that stepped up on the day and took part. Left to right: Adam, Zach with a ‘H’ and not a ‘K’, Trish, Laurence, me, Anthony, Matthew and Fehin. Oh and let’s not forget our other little helper under the table, LillyMay and Phil Smyth who was behind the scenes telling us all what to do and taking the shots.

Now let’s see what happens at the table in year two!

Mission Accomplished!

 

600 Effectiveness case studies and counting for Patricia

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With almost a year under her belt as MD, not to mention over 600 international effectiveness case studies, a clutch of awards and no sign of slowing down, Patricia Killoran, Managing Director at The Mission Control Communications is starting the New Year on a firm footing and with a clear objective.

Ahead of a busy month travelling to meet partner brands on both sides of the Atlantic and throughout Europe, Patricia explains the importance of that face-to-face contact and why the agency will frequently travel thousands of miles for just one meeting.

‘The distance is irrelevant,’ says Patricia. ‘What is important is showing partner brands that we are just as committed to their success as they are themselves. Naturally a lot of what we do can be trafficked and managed with email and calls, but nothing beats that face-to-face interaction and in my experience, people achieve more when they actually know the people they are working with.’

Have you a particular trip that you’re looking forward to? ‘I have to admit; I am looking forward to going to the States again. We work with some really lovely people out there and I do look forward to seeing them and just catching up.’

So it’s not all business then? ‘I don’t think you can work in this industry if you’re just all about “the business”. What we do is very personal. You can’t be involved in creating something and not have a personal involvement in it. You only have to look at the team in the studio to see that. For all of the strategy and creativity that goes into a project, there’s an equal measure of personal pride. It’s the same with the brand teams we work with. There’s not a job that goes out the door that isn’t personal.’

Is it just the boss that gets to travel? ‘No not at all! Since we officially started back to work after the Christmas break, everyone has been out and about at meetings. There’s been no shortage of red eye flights out off International the past week or so and that looks like a trend set to continue for the rest of the month. But it’s great that the team gets to meet with the people they are working with. One of the teams happened to be in England last week and they met up with some of their US partners and they achieved so much in such a short space of time. It’s that sharing of ideas and knowledge and getting to know people as people. That’s what it’s all about – people working with people to achieve a common objective.’

So 2016 is starting busy? ‘Starting busy. It’s always busy and that’s the way we like. I think Christmas Day was the only day that we weren’t actually working. We’ve a great team here and it’s the relationships they form with our partners that gives them that level of commitment to not only go above and beyond, but to do whatever it takes to get the job completed.

It was actually pretty funny on New Year’s Eve night. We were working with a partner across 3 time zones so we had 3 celebrations.’

The Mission Control Communications is seen as an agency that puts in a lot of hours, is that true, and if so, why? ‘We live in a world that is infinitely more connected than at any other point in history. Brands are doing business simultaneously across multiple time zones so you need to be on hand to work with them when they need you.

Yes we put in a lot of strange hours, but you have to remember, they are only strange hours here in Northern Ireland. In reality, they are just the normal office hours of our overseas partners. So whilst we might work late in the evenings when needed, there will be other times when we can start late in the morning. It’s swings and roundabouts – we’re not slave drivers.

I was chatting to one of the designers about it recently after he’d came back from a meeting and he made a very good point, ‘we’re at the big table, so we’ve got to put the work in’. I think that says a lot about the attitude of the team. They know we are getting to work on some amazing brands and that people listen to our suggestions. Our team sees that and appreciates it.’

What do you mean by being at the ‘big table’? ‘We work with brands that are valued in the billions of dollars and that truly understand the power of effective marketing. These are brands that set trends as opposed to following them. They are brands that want a partner that engages with them and is capable of taking them to the next level as opposed to simply giving them the same old year in and year out.

You only have to look at some work that is out there at the minute and you know the agencies responsible are following a formula that hasn’t changed in decades. That’s not servicing a client. It’s opting for the safe route and ensuring you’re leaving the office at 5pm everyday. That’s not us. We’re constantly looking at how we can work with our brand partners to engage with their audience in new and relevant ways. Granted – you spend a lot of your time in unfamiliar territory – but that keeps it interesting.

It also means that when we are working with international agencies, we are doing so with confidence and authority.’

There has been some criticism of the agency from your competitors for seemingly placing strategy over creativity. How do you respond to that? ‘Oh we’ll always have our critics. But what’s interesting is that those critics seem to end up weaving a lot of our thinking into their own messaging and positioning. Look, I’m not saying creativity isn’t important. It is. But it needs to be channelled. It needs to have a defined outcome. It needs to achieve an objective. We work with multi-billion-dollar brands. They want effectiveness. They don’t want pretty pictures.’

So is strategy more important than creativity? ‘I don’t think it’s an either/or option. You need strategy to direct creativity so that you can enable an effective outcome. So if we had to be labelled as anything, I’d prefer to have us labelled as an effectiveness agency. That’s what we do and that’s what the brands we work with expect. Strategy and creativity are just two of the tools we use to be effective.’

What do you make of agencies that position themselves as creative then? ‘Other people can do as they want. If they feel the need to constantly remind people that they are creative, then that’s their right. But for us, creativity is just one of the strings to our bow.’

You mention critics weaving your thinking into their messaging and positioning, does that happen a lot? ‘It happens. But we take it as a compliment. Truthfully, I’m happier that we’re in a position to inspire, inform and educate other agencies. If the roles were reversed, then I think I’d be having concerns. It can actually be funny at times when one of the team comes across something. I remember we did a campaign for one of our scientific partners and a few months later, another agency replicated the concept for a large inward investment organisation here in Northern Ireland.’

Are you ever tempted to weave other agencies thinking into yours? ‘That’s not who we are. When we launched The Mission Control Communications, we did it with the objective of challenging ourselves to constantly strive for better. If we were to simply take our lead from another agency, that defeats the purpose and we might as well just go work for another agency. That and truthfully, our partners wouldn’t stand for it. They work with us because we are that bit off centre. We don’t go to presentations and start with, “here’s an idea that we did for company X that really worked and we think it would work for you as well”. We’re constantly pushing boundaries and challenging not only ourselves, but also our partners.’

So what will be the next lesson you hope to teach those following your example? ‘Be yourself and stand up for what you believe in. Companies don’t want ‘yes’ agencies. They are paying for your expertise so bring something to the table that is worth paying for. That’s why we keep the lab bench in the middle of the studio to constantly remind our teams of that. Everything we do needs to add value to our partner brands, so before we bring it to the presentation, it has to pass our own internal bench test.’

Mission Accomplished!